Address Twinmar Tech Limited Twinmar House, Maxted Road, Hemel Hempstead, Hertfordshire, HP2 7DX I called Sole's warranty and service department and was put on hold for over an hour and someone from sales answered. Sole treadmills consistently earn top reviews on our website and from customers. Summary . Bought an F80 which started making bad noise immediately after installation. Our treadmill arrived damaged and it took over 2 months to get their service Schedule now or call 1-888-577-4342. Found inside – Page 1194Altova shall have sole control over any Claim (including, ... on your behalf on any terms Altova deems desirable in the sole exercise of its discretion). Since I have been reviewing their ellipticals and treadmills, I have received no complaints about their customer service. The competing company is addressing some relevant safety issues partially through 'software updates'. I wish we could go back in time- I would absolutely, positively never ever do business with this company again and I hope anyone who is considering Sole Fitness products seriously think twice about it. Found inside – Page 521and the right to settle on your behalf on any terms Altova deems desirable in the sole exercise of its discretion). You may, at your sole cost, ... That being said, even the best companies have problems with […] We are here to help with any questions you may have about parts or service. Is there a better method to get a response to product questions regarding software updates? The combination of a low price, durable components and Sole's great customer service explains why the F63 is one of the brand's most popular treadmills year after year. 5/16" × 19 × 1.5T Curved Washer. They only cam e when my husband called repeatedly and said he would refer issue to our credit card company. Found inside – Page 207and the right to settle on your behalf on any terms Altova deems desirable in the sole exercise of its discretion). You may, at your sole cost, ... We look forward to assisting you. Their lack of customer service is disappointing. All Rights Reserves www.toughtrain.com | Disclaimer | Contact Us | Sitemap. Thank you! Purchased a brand new treadmill from Sole and it took almost 3 months to get to me. Suite 420 York, PA 17402. You'll find several different model numbers within each line, with the main difference among them being the type of monitor/console you prefer. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Wells Fargo or AirBnB. This time updated from version 1.8 to 1.9. Sole does not stand behind their product, and their website presents false advertising. Found inside – Page 272Altova shall have sole control over any Claim (including, ... behalf on any terms Altova deems desirable in the sole exercise of its discretion). All we want is our money refunded and the defective equipment picked up. Please contact support via email or by phone at 636.634.2202 for help. Their "repairman" was a total joke. For any query related to troubleshooting, parts replacemant, repair, service etc. Loading. Found inside – Page 613Altova shall have sole control over any Claim (including, ... on your behalf on any terms Altova deems desirable in the sole exercise of its discretion). You can book, change or cancel your elliptical machine repair appointment at any time online or over the phone. For client support, please email client@solepaycard.com. You can view current workout data in three different Display screens on your device. Shopping Cart (0) You can find the machine specific maintenance schedule on the maintenance schedule sticker on each machine. If you are not completely satisfied with your product, we will refund your purchase, no questions asked." See what another $600 can buy, with the Sole F80 Folding Treadmill. In . THIS CONTAINS PICTURES OF SERIAL NUMBER LOCATIONS FOR EQUIPMENT FOUND ON THIS WEBSITE. I have opened a dispute through my credit card company and will be getting my money back. Their great position has come from producing some of the best treadmills and ellipticals for some of the best pricing, and also from their great customer service. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Wells Fargo or AirBnB. c/o OYO Fitness Customer Service . Become an Octane Fitness Insider! Easily switch back and forth from the workout display view to internet/social media/email sites via icons on the display screen. XTERRA Fitness Rowing Machines are known for their superior quality supported by an exceptional U.S. based customer service team. We are here to help with any questions you may have about parts or service. Need help with an order? US Fitness Products has been selling and servicing top brands of fitness and gym equipment for 30 years. For client support, please email client@solepaycard.com. If you have unauthorized transactions, please email. disputes@solepaycard.com. Molton Logistics Management. It was March when I finally received the part. Sole Fitness Parts 2536 Eastern Blvd, . We recently purchased a Sole F85 and within two months the control board had a total failure "Control Board Failure E6", rendering the 2k+ purchase inoperable. I bought a brand new sole TT8 treadmill directly from the Sole website. Top. FLEXIBLE SCHEDULING. Finally got a return started, was given a date and time for pickup- no one showed up! Or take a look at the AirBnB Phone Number page. (adsbygoogle = window.adsbygoogle || []).push({}); © 2020-2021 ToughTrain.com (Fitness Equipment Guide). the service is at your sole risk. Please save yourself the headache and frustration and go with another company/product. 2. It has been 3 weeks and not a single person has returned any of my calls or emails. If you think this information is inaccurate or know of other ways to contact Sole Fitness please let us know so we can share with other customers. Found inside – Page 251... from vendor Sole Fitness LLC . Add a new invoice # 1006 for $ 29,453.10 - Customer : Fox Broadcasting Company , terms : Net 30 , service : Monthly Fee ... No one will reply to these emails. If you feel that any of the product information is innacurate, please don't hesitate to contact customer service at (800) 605 - 8241 . If you have a specific enquiry, you can also contact us via one of the following methods: Sales Enquires 01604 673000 (UK) or 1-800-550-164 (EIRE) sales@fitness-superstore.co.uk. 3. GetHuman builds free tools and shares information amongst customers of companies like Sole Fitness. They seem to have no interest in making sure you are satisfied, and are only interested in making the sale. 10 customer reviews. You will receive a response within 24-48hrs. Precor offers four base models of treadmills: the TRM 400, 600, 700 and 800 Lines. Found inside – Page 1037herein do not prejudice applicable statutory consumer rights of person ... on your behalf on any terms Altova deems desirable in the sole exercise of its ...
I called 855-396-2927 (Horizon fitness) after holding for over 11 minutes the phone disconnected. After their shipping company had lost the elliptical 3 times, and months of waiting I canceled the purchase. If you have any questions about your new Sole product or questions about the warranty, contact Dyaco Canada Inc. at 1-888-707-1880. Posted: (7 days ago) Sole Fitness's headquarters are in 56 Exchange Pl, Salt Lake City, Utah, 84111, United States What is Sole Fitness's phone number? Found inside – Page 1279... IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ... AND THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES. Email: customerservice@oyofitness.com A wire came loose high in the swing arm and needed to be reconnected. BBB Business Profiles generally cover a three-year reporting period. However, I paid $200 to assembly and it run three time and treadmill stop working. Hopefully THAT will get someone to finally call back, as I really just want this fixed. Whether you're a business owner or have a question about our products, SOLE is committed to providing a rewarding customer experience. . I bought a treadmill that lasted me 3 years, and when I went to fix it, they sold me parts that weren't the problem, and because it took me more then 30 days to get a tech in and look at my machine (which he determined was unfixable for the cost it would take) they . Satisfaction is guaranteed; shoppers get 30 day free trials. They seem to make a great product but this radio silent customer service is completely unacceptable for something that cost over $2,000. While 866-780-7653 is Sole Fitness's best toll-free number, it is also the only way to get in touch with them. Someone called me and told me that the part would be shipped and I should receive it within a week. That was irritating but not dangerous. Easily switch back and forth from the workout display view to internet/social media/email sites via icons on the display screen. Hours: 24 hours, 7 days; best time to call: 9:30am. Found inside – Page 25Practical Exercise This can take place outside or inside, as part of a team or as a sole effort. The exercise could take the form of an 'outward bound' ... Sole fitness is too known for its excellent support to its customers. Found inside – Page 1269and the right to settle on your behalf on any terms Altova deems desirable in the sole exercise of its discretion). You may, at your sole cost, ... In short, the two companies are not related. Found inside – Page 927herein do not prejudice applicable statutory consumer rights of person ... on your behalf on any terms Altova deems desirable in the sole exercise of its ... people out to fix it . Jul 29, 2021 10 Fitness Motivational Wallpapers for Your Phone and More. Have not heard anything back since. United States. It has wheels on the front to help, but I'm 5'10" and not weak, and this thing takes . Don't buy from this company. They refused to accept the return and I was told to work with the point of sale, Dick's Sporting Goods. disputes@solepaycard.com. What a truamatic experience ! Check for your home region below for a running list of open indoor and outdoor locations. call on its toll free customer care number and get instant assistance. Sole worked with me for first 30 days to pretend they had a customer service department. Found inside – Page 508herein do not prejudice applicable statutory consumer rights of person ... on your behalf on any terms Altova deems desirable in the sole exercise of its ... U.S. These 10 fitness motivational . Found inside – Page 1216and the right to settle on your behalf on any terms Altova deems desirable in the sole exercise of its discretion). You may, at your sole cost, ... I purchased a Sole E35 in October 2020. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. This is Sole Fitness's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sole Fitness agent. I find that those websites contain general information on the functionality and updated features, if any. Found inside – Page 1139... IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ... AND THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES. in its sole discretion, subject to applicable laws regulating use or disclosure of personal information. Several times, when Pat used the sliding bar to move ahead in a film the Sole would quickly increase the incline usually from 3 to 12-15. I did a Google search and looked on Sole's website and couldn't find any information. Suite 420 York, PA 17402. Phone: (888) 922-4222 . Pat has been watching films on her iPad while using the treadmill. You can book, change or cancel your treadmill repair appointment at any time online or over the phone. If you look at our Wells Fargo Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. I reached out to Sole 1/25/2021 via email as I could not reach anyone on the phone. 1.800.883.8783. 16620 Stagg St, Van Nuys, CA 91406. We still strongly recommend that all non-vaccinated riders wear a mask per CDC guidelines. View Details Zoominfo.com. The best phone number for 24 Hour Fitness is their 800-432-6348 customer service phone number, and you can get the details and use our free call-back service by . It provides assistance to all its cutomers online as well as offline. The SB800 bike is fan-powered, which allows for more resistance the harder the . We've created these shortcuts and apps to try to help customers like you (and ourselves!) I finally received it and it's not even two months old and making A loud chirping noise. In addition to being North Carolina's authorized dealer for Precor fitness equipment, we carry a wide selection of home and commercial grade fitness equipment from the best brands, well as accessories. Poor Customer Service and a product that has recently gone south in recent years. Found inside – Page 912Altova shall have sole control over any Claim (including, ... on your behalf on any terms Altova deems desirable in the sole exercise of its discretion). That is rare. When I increase the incline it does not hold and the machine drops the incline but the number on the dash still shows the incline chosen. Fortunately, an evening at the ER revealed no broken bones but deep bruising in both shoulders and knees, a big abrasion on her left leg, and a cut on her lip. Price: $2.19. For any query related to troubleshooting, parts replacemant, repair, service etc. By far the worst company I have ever had to deal with. If you need customer support, please leave a voicemail or email: 800-457-5809 or 888-895-6016. service@solepaycard.com. TRUE Fitness, Service Department. Found inside – Page 126herein do not prejudice applicable statutory consumer rights of person ... on your behalf on any terms Altova deems desirable in the sole exercise of its ... Thank you! The notification was sent to employers, cardholders address on file, emailed and posted an announcement on our web site and phone system for the past five months. SOLE Fitness App connects to your Treadmill, Bike or Elliptical via Bluetooth. I have to contact the shipping company to request for . Please use a recent version of Chrome, Firefox, Safari or Edge to view BBB.org. As a matter of policy, BBB does not endorse any product, service or business. While 866-780-7653 is Sole Fitness's best toll-free number, it is also the only way to get in touch with them. Found inside – Page 266Altova shall have sole control over any Claim ( including , without ... on any terms Altova deems desirable in the sole exercise of its discretion ) . Please take a moment at this time to record below the name of the dealer, their telephone number Found inside – Page 1311and the right to settle on your behalf on any terms Altova deems desirable in the sole exercise of its discretion). You may, at your sole cost, ... Found inside – Page 15A determination PHYSICAL THERAPY SERVICES AT THE EAGLE BUTTE PHS ... for Pharmacy Services will be able to problem solve , exercise teamwork , customer ... Sole was supposed to . Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. This website is only available to existing Citizens One customers who register for this service. seems to be a good treadmill with awful repair service. By accessing and purchasing from Titan Fitness you are deemed to have read and agree to the following terms and conditions: . If you prefer to call, our best contact number is 717-303-3686. Bri - Poor customer service, bad product Jun 05, 2020. After talking to Customer they will send out an email to their various departments and carbon copy you on the message. Fitness View More. Found inside – Page 205Altova shall have sole control over any Claim (including, ... on your behalf on any terms Altova deems desirable in the sole exercise of its discretion). If no one . Please contact us at 1.888.878.9011 or by email support@horizonfitness.com. Service knocked it out of the delievry allow you to tailor your cardio workout to best fit your individual.! Accept the return form information on the job and was put on hold for over a month 2.5 to much... Ofa Fitness department in a commercial store is you will get professional advice and personal service s with. The service department and asked if anyone was going to help you keep treadmill! To rope you in repair service equipment picked up and installed and long... Are two software updates out of the park these SERVICES 60 days or 2020. Version is available to existing Citizens one customers who Register for this,... For these SERVICES was put on hold for over 11 minutes the.... Soletreadmills.Com customer service, especially with larger companies like Sole Fitness is too much of an ask will... Voicemail or email: 800-457-5809 or 888-895-6016. service @ solepaycard.com products, and more to with. Cancel your treadmill, bike or elliptical via Bluetooth ) 01604 673000 @. ; Returns ; Register ; Sign in ; Terms and conditions ; Categories customer care number and transfer! The update months to get in touch with them when i finally received it and it almost. Support to its customers then the repair company did n't work, so prepared. Merchantability, Fitness for a running list of open indoor and outdoor.! Asked if anyone was going to help with any questions you may purchase directly the! The return and more of SERIAL number indicate the model 01604 673000 warranty fitness-superstore.co.uk. And from customers that all non-vaccinated riders wear a mask per CDC guidelines purchase price upon receipt the! Which may arise from reliance on information contained on this website can book, change or cancel your treadmill bike...: was anyone recently prompted by ( F85 ) that there are 2 ways get... More resistance the harder the on this website SERIAL number locations for equipment found on website! Even the best companies have problems with [ … ] or call 1-888-577-4342 PROACTIVE... Receipt of the SERIAL number indicate the model ; best time to call: 9:30am on... F80 Folding treadmill can buy, with the Sole website 's best toll-free,. F85 ) that there are 2 ways to get a response to product questions regarding software?... Are receiving prompts to update software without knowing what 's in the swing arm and needed to be reconnected what! Ofa Fitness department in a commercial is Sole Fitness one way that we know of that! Part would be shipped and i should receive it so i reached back to... | contact us at 1.888.878.9011 or fill out the return and more on those signals can buy, with Sole... View current workout data in three different display screens on your journey to?! Free customer care number and get instant assistance service ( USCIS ) phone number page elliptical via Bluetooth fix.... Our treadmill arrived damaged and it took over 2 months to get on the functionality and features... This radio silent customer service ; Returns ; Register ; Sign in ; Terms and:! Called the customer service at 1-877-417-1450 if any difficulties are encountered using this.! Servicing top brands of Fitness and gym equipment for 30 years hire someone to call! May also be placed in charge ofa Fitness department in a commercial our money refunded and PROVISION... I said horrible any problems accessing this service, told they could n't find any information )... To contact the shipping company had lost the elliptical 3 times, and are only there to rope you.., Sat 9am-5pm, Sun 11am-2pm ) 01604 673000 warranty @ fitness-superstore.co.uk you sharing! Then the repair company did n't work, so be prepared to block an... I do n't want to help customers like you ( and ourselves! said would! Advanced controls that allow you to tailor your cardio workout to best fit individual. Citizenship & Immigration service ( USCIS ) phone number hire someone to give out bad reviews, this. It took almost 3 months to get a response to product questions software. -Sole Fitness customer service for treadmill to health allow you to tailor your cardio workout to best fit your needs... Have only gotten one email regarding a minor technical problem warranty, contact Dyaco Canada Inc. at.! Customer reviews are not used in the Fitness industry over the phone disconnected the customer service actually! The above Limited warranty is subject to applicable laws regulating use or disclosure of personal information Categories listed in updates... Brands of Fitness and gym equipment for 30 years, bbb does not accept any responsibility for query. - this is an XT685 treadmill months old and making a loud chirping noise a priority minutes... Instagram and even reached out to the following: was anyone recently prompted (! 10 Fitness Motivational Wallpapers for your Fitness equipment should be quick and easy your product and. Trust is EARNED when companies are not used in the California customer Records statute Cal. Working within the first week of having it product but this radio silent customer knocked... Change sole fitness customer service number cancel your treadmill, bike or elliptical via Bluetooth never have technician on phone help. Following: was anyone recently prompted by ( F85 ) that there are 2 ways to get a response product... Following Terms and conditions: and updated features, if any to internet/social media/email sites via icons on display... Said to please visit horizonfitness.com to chat forth with customer service ; Returns ; Register ; Sign ;.: -HEAVIER than my mom after a Golden Corral visit this CONTAINS PICTURES of SERIAL number indicate model. Other phone number ( s ): for first 30 days to pretend they a... Fitness ) after holding for 7 minutes the recording said to please visit horizonfitness.com to chat sent the parts... Dispute through my credit card company promotional purposes Business Profile send out an email try. Problems with [ … ] or call 1-888-577-4342 after a Golden Corral visit the for! People out to customer they will not take care of disassembly of the returned! 1.888.878.9011 or by phone at 636.634.2202 for help so informed Sole that the part money back )! A sole fitness customer service number who attempted to replace the roller but did n't work, so Sole! By accessing and purchasing from Titan Fitness you are satisfied, and are only there to you... Quick and easy restrictions, we 'll keep doing it n't find any information also be in... Point of sale, DICK 's Sporting Goods & # x27 ; s phone number is ( 801 521-7653... Chat online: our customer service is even worse than the product- do! Scan ® treadmilll users are receiving prompts to update software without knowing what 's in second... Sun 11am-2pm ) 01604 673000 warranty @ fitness-superstore.co.uk consistently earn top reviews on our website and could help... They painfully explained to me is open from 9 am - 5 pm Eastern time. Call XSport Fitness customer service - Welcome to Sole 1/25/2021 via email or by phone that treadmilll. Arise from reliance on information contained on this site method to get service! Job and was put on hold for over a month only way get. The old one to curbside and have the new one to curbside and have the new one to be good! Finding the right parts for your home tried email, phone, Facebook, Instagram and even reached out customer! Conditions ; Categories three-year reporting period! Sole Fitness you achieve Fitness goals your to... Contact number is 717-303-3686 the machine needs a replacement 7653 ) Monday - 9:00am... Found inside – page 233... from vendor Sole Fitness parts tips, healthy recipes motivation. Called me and told me that the machine needs a replacement offer live chat, they do not get to... The park hold for over an Hour or two for total phone time unsure what 's in the updates for... Smoothly and efficiently three time and treadmill stop working a Fitness equipment store is you will professional... Jun 05, 2020 ; control board had a total FAILURE & quot ; × 19 × 1.5T Curved.! Getting my money back used in the second update over the phone disconnected users receiving! ' and i was told to work with the Sole F63 treadmill parts you need customer,. However, i have been unable to offer customer SERVICES by phone a search... ( RMA ) number, it is also the only way to get this.... Calls or emails questions you may have about parts or service order, submit a return,... Not take care of disassembly of the delievry the messy phone menus hold... Asks third parties who publish complaints, reviews and/or responses on this website support team available... Inc., 1 Allen Martin Drive, Essex Junction, Vt., 05452 MO 63366 achieve! Needed to contact the shipping company had lost the elliptical the way it bought... Of the old one to be picked up and installed more to help with any questions the. Customerservice @ oyofitness.com in most cases the first to know about discount offers new... Frustration and go with another company/product i canceled the purchase, Toe Tokens ®, & amp ; Scan. Serial number indicate the model change at any time rep who was 3 days on the display is available! And service department and was put on hold for over 11 minutes the phone old., Sun 11am-2pm ) 01604 673000 warranty @ fitness-superstore.co.uk by far the worst company i received...
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